Questions and Answers

A citizen has the right to change their medical organization once a year. To do this, you need to visit the registry of the chosen clinic with a passport, CHI (OMS) policy, and SNILS, and write an application addressed to the chief physician. The attachment service is also available digitally on the State Services of the RF portal.

Applications start on April 1 of the current year on the State Services of the RF portal. The first wave (until June 30) is for children residing in the territory assigned to the school (in linked complexes) and for those with priority rights. The second wave (from July 6 to September 5) is for children from other city districts for any remaining vacant spots.

You need to submit an investment application and a package of documents through the city's Investment Portal or contact the City Investment Attraction Agency. The main criteria are: registration of a legal entity in Chelny, creation of new jobs (from 10-20 depending on the industry), and a capital investment volume of at least 20 million rubles.

You can check the mapping on the interactive map in the 'Complexes' section on our website. The historical system of Naberezhnye Chelny divides the city into residential complexes (microdistricts). Each building has two addresses: an official street address (for documents) and a construction address (e.g., 30th complex, building 10, or short — 30/10). For navigation convenience, both options are displayed on most building facades and maps.

A referral to narrow specialists in medical centers (BSMP, KDMC) is issued exclusively by the local general practitioner or pediatrician of your clinic at the place of attachment if medical indications exist. You can only make an appointment directly and independently with a GP, pediatrician, surgeon, ophthalmologist, otolaryngologist, and dentist.

The current application status and position in the queue can be tracked online on the State Services of RT portal in the section 'Services in Electronic Form' -> 'Checking the application status in PEI (DOU)'. To check, simply enter the child's birth certificate details or the application number.

100% of such requests are processed through the City Archive (4 Akademika Rubanenko St.) or through the 'My Documents' MFC. If you need data regarding subdivisions of PJSC 'KAMAZ', the request can also be sent directly to the auto giant's unified archive.

The schedule is published on the main page of our portal in the 'Housing and Utilities / News' block and is divided by hydraulic testing phases. Residents of New City, GES, and ZYAB can enter their complex and building number into the service search bar to instantly get the exact dates of the hot water supply shutdown and restoration.

You can check your health at the clinic of your attachment in the medical prevention room. For residents aged 18 to 39, a health check-up is due once every 3 years; after 40, it is annual. The package includes basic tests, fluorography, ECG, blood pressure measurement, and examinations by specialized doctors.

Training is provided in fields like: robotics, programming in Python/Java, mobile development, VR/AR (virtual and augmented reality), systems administration, and 3D modeling. Enrollment for state-funded (free) spots is conducted via the 'Navigator of Additional Education for Children of RT' system.

Documents are submitted through the MFC or the Unified Portal of State Services of the Russian Federation to the Department of Architecture and Urban Development of the city's Executive Committee. You will need a remodeling project prepared by a licensed organization (SRO member), the technical passport of the premises, and the consent of all owners.

You can submit an application and check if your address is included in the plan on the official republic portal dvor.tatar.ru or through the electronic reception of the city hall. Lists are formed based on residents' activity, voting results, and the technical condition of the asphalt pavement and street lighting.

Calls are accepted daily through the unified contact center of your clinic or via the registry phone number from 7:30 AM to 12:00 PM (on Saturdays — according to the on-duty doctor's schedule). You can also place a call via the State Services of RT portal in the morning hours. Urgent care calls are accepted later as well.

AES trains masters and specialists in joint programs with PJSC 'KAMAZ'. Admission is done through the admissions committee of the Naberezhnye Chelny Institute of KFU on a competitive basis (taking into account the results of specialized exams, project portfolios, and individual achievements in IT/engineering).

The service is fully digitized on the State Services of RT portal. The developer must provide a town planning land plan (GPZU), engineering survey results, project documentation, and a positive expert review. The permit issuance period takes up to 5 working days.

112 is the single number for emergencies. For ongoing utility issues, use the 'People's Control' system (on the State Services of RT portal) or the dispatch service of MUP 'PAD'. Applications with photos are processed within 24–48 hours with a mandatory online status report.

An electronic prescription for subsidized medicines is issued by your attending physician at the clinic if a confirmed benefit (federal or regional) exists. Dispensing is carried out in specialized pharmacies of the 'Tattekhmedfarm' network; the doctor will inform you about the addresses and drug availability during the appointment.

Yes, specialized 'KAMAZ-classes', engineering, and IT classes are open in several lyceums and gymnasiums of the city. Students study physics, mathematics, and programming in depth, complete internships at the test sites and factories of the auto giant, and upon successful graduation from a specialized university or college, are guaranteed jobs at the city's enterprises.

You can issue a GPZU for free through your personal account on State Services of RT or at any MFC branch in the city. The document is prepared by the City Architecture Department within 14 working days from the registration of the application by the land owner or tenant.

Visiting is open 24/7 and free, but walking pets is allowed strictly on a leash and with a muzzle (for large breeds). For active training with dogs, specialized enclosed areas with equipment are provided in 'Pribrezhny' park and on the embankment, where pets can run off-leash.